All systems are operational

Past Incidents

15th February 2022

No incidents reported

14th February 2022

Billingbooth Classic Unexpected transfer of file storage

The secondary NAS server handling file storage for the Billingbooth Classic failed earlier today resulting in a lack of redundancy for the primary NAS. No data has been lost and there's been no degradation in performance but just to be cautious we have decided to move all our file storage over to a new NAS this evening.

We have taken all Billingbooth Classic services offline to avoid any further writing to storage and are in the process of synchronising any recently created files with the new NAS before reconfiguring our platform to point to the new NAS.

We expect this task to take no longer than 1 hour.

  • Storage move has been completed successfully.

  • Platform reconfiguration is complete, testing is under way.

  • Synchronisation of recent files is now complete.

  • 13th February 2022

    No incidents reported

    12th February 2022

    No incidents reported

    11th February 2022

    No incidents reported

    10th February 2022

    No incidents reported

    9th February 2022

    No incidents reported